Degraded Performance

Resolved

Degraded performance

Started over 7 years ago06 May, 2019Lasted about 4 hours06 May, 20199:18 AM1:01 PMUTC

Affected

Cloud Infrastructure

Updates

Resolved
06 May, 2019 at 1:01 PMUTC
Resolved
06 May, 2019 at 1:01 PMUTC
This incident has been resolved.
Monitoring
06 May, 2019 at 9:36 AMUTC
Monitoring
06 May, 2019 at 9:36 AMUTC
All services are up and running correctly. We are monitoring the situation closely. If you are still experiencing any issues, please send us an email at helpesk@elitehost.co.za so we can investigate.
Identified
06 May, 2019 at 9:26 AMUTC
Identified
06 May, 2019 at 9:26 AMUTC
Initial investigation indicate that a harddrive has failed on our cloud infrastructure. Replication of the data has completed and performance should be restored. We are currently checking all affected servers, virtual servers and services to ensure everything is running correctly. Further updates to follow.
Investigating
06 May, 2019 at 9:18 AMUTC
Investigating
06 May, 2019 at 9:18 AMUTC
We are experiencing degraded performance on our Cloud infrastructure. Apologies for the inconvenience caused. We are working to get services restored as soon as possible

Elitehost - Degraded Performance – Incident details