Elitehost - Notice history

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Email Services - Operational

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Domain Services - Operational

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Website - Operational

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Client Area - Operational

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May 2026
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Notice history

Jul 2026

cPanel License & Mail Authentication Issues
  • Resolved
    UTC
    Resolved

    The issue affecting cPanel license validation and mail authentication services has been resolved.

    cPanel has confirmed that the issue with their licensing infrastructure has been mitigated and license renewals are now processing normally. We have verified that licensing and mail authentication services have recovered across all affected servers.

    We apologise for any inconvenience caused.

  • Identified
    UTC
    Identified

    cPanel has acknowledged a widespread issue affecting their licensing infrastructure: cPanel License Update Failures - July 8th 2026

    In addition to the licensing errors, we are also observing email authentication issues on some servers, which appear to be related to a cPanel update released over the past few hours.

    We continue to monitor the situation closely and are working with cPanel towards a resolution. Further updates will be provided as additional information becomes available.

  • Investigating
    UTC
    Investigating

    We are currently experiencing an issue affecting cPanel license validation on some servers, which may result in an "Invalid License File" message being displayed within cPanel or WHM. Our licenses remain valid and active.

    Initial findings indicate a communication issue with cPanel's licensing servers affecting multiple hosting providers.

    We are actively working to resolve the issue and will provide further updates as information becomes available.

Scheduled Server Maintenance - rs26, rs28, rs36, rs39
  • Completed
    06 July, 2026 at 1:24 AMUTC
    Completed
    06 July, 2026 at 1:24 AMUTC

    The maintenance has been completed. Thank you for your patience.

  • In progress
    05 July, 2026 at 10:01 PMUTC
    In progress
    05 July, 2026 at 10:01 PMUTC
    Maintenance is now in progress
  • Planned
    05 July, 2026 at 12:04 PMUTC
    Planned
    05 July, 2026 at 12:04 PMUTC

    We will be performing scheduled maintenance on rs26, rs28, rs36, rs39

    Start: Monday 6 July 2026 - 00:01 SAST (GMT+2)
    End: Monday 6 July 2026 - 04:00 SAST (GMT+2)

    During the scheduled maintenance window, your website and email services will be unavailable for approximately 10 minutes. We appreciate your patience and understanding.

Scheduled Server Maintenance - rs20, rs21, rs25, rs42, rs43, rs44
  • Completed
    05 July, 2026 at 1:40 AMUTC
    Completed
    05 July, 2026 at 1:40 AMUTC

    The maintenance has been completed. Thank you for your patience.

  • In progress
    04 July, 2026 at 10:01 PMUTC
    In progress
    04 July, 2026 at 10:01 PMUTC
    Maintenance is now in progress.
  • Planned
    02 July, 2026 at 3:04 PMUTC
    Planned
    02 July, 2026 at 3:04 PMUTC

    We will be performing scheduled maintenance on rs20, rs21, rs25, rs42, rs43, rs44

    Start: Sunday 5 July 2026 - 00:01 SAST (GMT+2)
    End: Sunday 5 July 2026 - 04:00 SAST (GMT+2)

    During the scheduled maintenance window, your website and email services will be unavailable for approximately 10 minutes. We appreciate your patience and understanding.

Scheduled Server Maintenance - cp24, cp29, cp30, cp47, cp49, rs40
  • Completed
    04 July, 2026 at 2:00 AMUTC
    Completed
    04 July, 2026 at 2:00 AMUTC
    Maintenance has completed successfully
  • In progress
    03 July, 2026 at 10:01 PMUTC
    In progress
    03 July, 2026 at 10:01 PMUTC
    Maintenance is now in progress
  • Planned
    02 July, 2026 at 3:02 PMUTC
    Planned
    02 July, 2026 at 3:02 PMUTC

    We will be performing scheduled maintenance on cp24, cp29, cp30, cp47, cp49, rs40

    Start: Saturday 4 July 2026 - 00:01 SAST (GMT+2)
    End: Saturday 4 July 2026 - 04:00 SAST (GMT+2)

    During the scheduled maintenance window, your website and email services will be unavailable for approximately 10 minutes. We appreciate your patience and understanding.

Scheduled Server Maintenance - cp19, cp23, cp31, cp46, rs38
  • Completed
    03 July, 2026 at 1:58 AMUTC
    Completed
    03 July, 2026 at 1:58 AMUTC

    The maintenance has been completed. Thank you for your patience.

  • In progress
    02 July, 2026 at 10:01 PMUTC
    In progress
    02 July, 2026 at 10:01 PMUTC
    Maintenance is now in progress
  • Planned
    02 July, 2026 at 3:00 PMUTC
    Planned
    02 July, 2026 at 3:00 PMUTC

    We will be performing scheduled maintenance on cp19, cp23, cp31, cp46, rs38

    Start: Friday 3 July 2026 - 00:01 SAST (GMT+2)
    End: Friday 3 July 2026 - 04:00 SAST (GMT+2)

    During the scheduled maintenance window, your website and email services will be unavailable for approximately 10 minutes. We appreciate your patience and understanding.

Jun 2026

Scheduled Server Maintenance - en48
  • Completed
    27 June, 2026 at 1:18 AMUTC
    Completed
    27 June, 2026 at 1:18 AMUTC

    The maintenance has been completed. Thank you for your patience.

  • In progress
    26 June, 2026 at 10:01 PMUTC
    In progress
    26 June, 2026 at 10:01 PMUTC
    Maintenance is now in progress
  • Planned
    26 June, 2026 at 8:53 PMUTC
    Planned
    26 June, 2026 at 8:53 PMUTC

    We will be performing scheduled maintenance on en48.

    Start: Saturday 27th June 2026 - 00:01 SAST (GMT+2)
    End: Saturday 27th June 2026 - 04:00 SAST (GMT+2)

    During this window, your website and email services hosted on this server will be unavailable for approximately 30-45 minutes. We appreciate your patience and understanding.

May 2026

International Connectivity Degraded
  • Resolved
    UTC
    Resolved

    The international connectivity issue has been resolved and network stability has returned to normal.

  • Monitoring
    UTC
    Monitoring

    The affected upstream provider has now been disabled and network stability has improved significantly. We are continuing to monitor the situation closely.

  • Identified
    UTC
    Identified

    We are currently experiencing degraded international network connectivity due to a large-scale DDoS attack affecting one of our upstream providers. This is causing intermittent packet loss and increased latency on some international routes.

    The provider has enabled DDoS scrubbing and mitigation systems, however intermittent packet loss is still being experienced while mitigation remains active.

    Local South African connectivity is largely unaffected at this stage, however some international destinations and services may experience increased latency, slow connectivity, packet loss, or intermittent timeouts.

    Our upstream provider is actively working on additional mitigation measures to stabilise connectivity. We are continuing to monitor the situation closely.

    We apologise for the inconvenience and will provide further updates as more information becomes available.

May 2026 to Jul 2026

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