Elitehost - Server Outage - cp60 – Incident details

Server Outage - cp60

Resolved
Partial outage
Started over 1 year agoLasted about 6 hours

Affected

Web Hosting Services

Operational from 2:16 PM to 2:16 PM, Partial outage from 2:16 PM to 8:40 PM

Updates
  • Resolved
    Resolved

    The server has remained stable with no further issues. The incident will now be marked resolved. We thank you for your patience and continued support.

  • Monitoring
    Monitoring

    The server is fully back online and all services restored. We are monitoring the server closely to ensure reliable service. If you are still experiencing issues, please log a ticket with our support department at helpesk@elitehost.co.za for further assistance.

  • Identified
    Identified

    The issue with booting has been resolved and the server has booted. We are still experiencing connectivity issues to the server, resulting in services remaining offline. Technicians are working to have all access restored as soon as possible.

  • Investigating
    Update

    cp60 us currently offline, affecting all services hosted on the server, including websites and emails. A reboot of the server was attempted, but the server is failing to boot as expected. Technicians are investigating and working to correct the issue. We don't have an estimated time frame at this moment in time.

  • Investigating
    Investigating

    We are currently experiencing an issue on cp60. Technicians are investigating the issue.