Elitehost - Phishing/Spoofed Emails – Incident details

All systems operational

Phishing/Spoofed Emails

Resolved
Operational
Started 26 days agoLasted 13 days
Updates
  • Resolved
    Resolved

    We are marking this incident as resolved, as the phishing campaign has largely subsided.

    We encourage all clients to remain vigilant and continue to follow best practices to maintain account security:

    • Avoid clicking on links in suspicious emails.

    • Only log in to our Client Area via our official URL: https://my.elitehost.co.za

  • Monitoring
    Monitoring

    After further investigation, we can confirm that no customer data has been leaked.

    These phishing emails appear to target domains resolving to our network, specifically sending the fraudulent/spoofed email to the info@ address.

    We understand how concerning this situation is and we want to assure you that we are actively addressing it.

  • Identified
    Identified

    We are aware of a phishing campaign targeting our clients with emails using the subject line "Service recently expired."

    These emails are designed to impersonate our brand and gain unauthorised access to sensitive information. They contain links directing users to fraudulent websites to request personal information.

    Please do not click on any links in these emails.

    Only log in to our client area using our official URL: https://my.elitehost.co.za

    Thank you for your vigilance in helping us maintain a secure online environment.