We have received feedback from our provider. The faulty power transfer switch has been replaced.
"We have identified a malfunctioning ATS (Automatic Transfer Switch) in the rack where your servers are hosted. To avoid any damage and to increase the stability, we have replaced the affected hardware"
Once again, we do apologise for the inconvenience that was caused by this downtime. This server is scheduled for migration this evening.
Posted Jun 05, 2020 - 02:36 SAST
Monitoring
cp17 is back online and all services accessible. We are monitoring the situation closely.
Posted Jun 05, 2020 - 02:28 SAST
Investigating
We are currently experiencing an issue with connectivity to cp17. Our provider in this location is currently investigating the cause of issue further. Our sincere apologies for the downtime experienced on this server.