All Systems Operational
Core Network Operational
Cloud Infrastructure Operational
Web Hosting Services Operational
Email Services Operational
Outgoing Mail Operational
Incoming Mail Operational
Domain Services Operational
Website Operational
Client Area Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2019
Resolved - Thank you for your patience, services have been restored.

We apologise for the inconvenience caused. We experienced an issue on one of our cloud nodes, resulting in the cloud replicating data off the problematic node. This caused increased load on our back end cloud storage resulting in performance degradation and delayed disk responses.
Sep 21, 02:21 SAST
Investigating - We are experiencing degraded performance on our cloud infrastructure. Apologies for the inconvenience caused. We are working to get services restored as soon as possible.
Sep 21, 01:28 SAST
Sep 20, 2019

No incidents reported.

Sep 19, 2019
Resolved - The issue has been resolved and the server is back online. Apologies for any inconvenience.
Sep 19, 10:25 SAST
Investigating - All services are currently unresponsive on cp17. We are investigating the issue and hope to have the server back online as soon as possible. Updates to follow.
Sep 19, 10:06 SAST
Completed - The scheduled maintenance has been completed.
Sep 19, 07:21 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 02:00 SAST
Scheduled - Our provider in this location is upgrading its infrastructure to increase capacity. We are required to shut the server down while maintenance is taking place. Website and email services will be offline for up to 6 hours during the scheduled window. Our provider will do their best to minimise the amount of downtime.
Sep 18, 21:43 SAST
Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019
Completed - The scheduled maintenance has been completed.
Sep 15, 03:52 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 02:00 SAST
Scheduled - We are upgrading the underlying hardware node on which the server is hosted on. The server will be offline for approximately 2 hours during the scheduled window.
Sep 14, 23:09 SAST
Completed - The scheduled maintenance has been completed.
Sep 15, 00:40 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 23:05 SAST
Scheduled - We are upgrading the underlying hardware node on which the server is hosted on. The server will be offline for approximately 2 hours during the scheduled window.
Sep 14, 23:03 SAST
Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.