Elitehost - Network Issue - Samrand – Incident details

All systems operational

Network Issue - Samrand

Resolved
Partial outage
Started over 6 years agoLasted about 2 hours

Affected

Core Network

Operational from 8:58 AM to 8:58 AM, Partial outage from 8:58 AM to 10:31 AM

Web Hosting Services

Operational from 8:58 AM to 8:58 AM, Partial outage from 8:58 AM to 10:31 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Access to our network has been restored. A fix for the issue has been implemented on our upstream providers side. We are monitoring the network closely to ensure the issue is fully resolved. If you are still experiencing issues, please let us know by sending an email to helpdesk@elitehost.co.za. Please accept our apologies for any inconvenience experienced during the outage.

  • Investigating
    UTC
    Investigating

    Access to the network is currently intermittent. Our upstream are still working to resolve the issue.

  • Monitoring
    UTC
    Monitoring

    Access to our network has been restored. We are currently awaiting further feedback from our upstream provider.

  • Investigating
    UTC
    Investigating

    We are currently experiencing a network issue affecting connectivity to our Samrand location. We are currently investigating the cause of the issue. Updates to follow.