Elitehost - Notice history

We have received feedback from our provider. The faulty power transfer switch has been replaced. "We have identified a malfunctioning ATS (Automatic Transfer Switch) in the rack where your servers are hosted. To avoid any damage and to increase the stability, we have replaced the affected hardware" Once again, we do apologise for the inconvenience that was caused by this downtime. This server is scheduled for migration this evening.

cp17 is back online and all services accessible. We are monitoring the situation closely.

Our upstream provider has informed us that the outage was due to a power issue on the rack, resulting in the server losing power. They are investigating the issue further on their end and will implement measures to prevent the issue from reoccurring.

The server is currently back online. We are awaiting confirmation from our provider to replace the power supply. This emergency maintenance will result in a further downtime of about 15 to 30 minutes as the server is required to be shut down.

All services on cp17 are currently inaccessible again. Our upstream provider has indicated the fault is with the power supply and are working to replace this. We don't currently have an ETA for this.

The server is currently back online. We are monitoring the situation closely. We are currently awaiting further feedback from our upstream provider.

We suspect a hardware failure on the server. We are currently awaiting further feedback from our upstream provider.

This incident has been resolved. Please accept our apologies for any inconvenience.

Access to all services on cp17 has been restored. We have received feedback from our provider that this was caused by a power issue. We will continue monitoring the server to ensure stable operation.

We apologise for the downtime and inconvenience that this has caused. We are still monitoring the situation closely to ensure stable operation. A further email will be sent out to all clients explaining the situation and the measures we have taken to minimise the impact.

Access to our network has been restored. We are monitoring the situation closely to ensure stable operation.

We are experiencing packet loss to our network and are currently working to restore connectivity.

Access to our network has been restored. We are monitoring the situation closely to ensure stable operation.

We are experiencing packet loss to our network and are currently working to restore connectivity.

Access to our network has been restored. We are monitoring the situation closely to ensure stable operation.

We are experiencing packet loss to our network and are currently investigating the issue.

Access to our network has been restored. We are monitoring the situation closely to ensure stable operation.

We are experiencing packet loss to our network and are currently investigating the issue.

We are experiencing packet loss to our network and are currently investigating the issue.

Our network has been mostly stabilised. We're currently monitoring this situation for any changes. International access to rs25 from certain networks is currently restricted.

We are experiencing packet loss to our network and are currently investigating the issue.

Our network has been mostly stabilised. We're currently monitoring this situation for any changes, and we'll provide updates here as necessary.

We are currently experiencing packet loss to our network and are investigating the issue further.

Access has been restored. We are monitoring the situation closely and will keep you updated.

We are experiencing packet loss to our network. Our engineers are currently investigating the issue.

Access to rs25 has been restored. We are monitoring the situation closely. Further updates regarding this outage will be sent to clients directly. We apologise for any inconvenience experienced during this outage.

Access to majority of our network has been restored. There are still connection issues to rs25 which we're investigating further.

This incident has been resolved.

The network has stabilised and access to all services restored. Please accept our sincerest apologies for any inconvenience the downtime may have caused.

We are seeing an increase in packet loss to our network. Our engineers are investigating further.

Our provider has completed their investigation into this issue and we have received feedback. The cause of issues was related to a misconfiguration of power control devices within the facility. To improve uptime, we will likely migrate servers away from this location over the coming months. Once again, we do apologise for the inconvenience that was caused by this downtime.

Unfortunately, we are experiencing intermittent connectivity issues to cp17. Our provider has engineers currently looking into the issue. Once again, we do apologise for the inconvenience caused by this downtime.

cp17 is back online and all services accessible. We are awaiting further feedback from our provider and will update once we know more. We are monitoring the situation closely. We apologise for any inconvenience experienced as a result of the issue.

This incident has been resolved.

Access to our network has been restored. A fix for the issue has been implemented on our upstream providers side. We are monitoring the network closely to ensure the issue is fully resolved. If you are still experiencing issues, please let us know by sending an email to helpdesk@elitehost.co.za. Please accept our apologies for any inconvenience experienced during the outage.

Access to the network is currently intermittent. Our upstream are still working to resolve the issue.

Access to our network has been restored. We are currently awaiting further feedback from our upstream provider.

We have received confirmation from our upstream provider that the power supply on cp17 failed. The server booted without issue after the faulty power supply was replaced. We will continue monitoring the server to ensure stable operation.

cp17 is back online and all services accessible. We are awaiting further feedback from our upstream provider and will update you once we know more. We are monitoring the situation closely. We apologise for any inconvenience experienced as a result of the issue.

Our upstream provider has indicated that the server isn't powering on. They suspect a faulty power supply and are in the process of replacing it. We will keep you updated.