Elitehost - Notice history

All systems operational

Core Network - Operational

100% - uptime
Jan 2020 · 99.90%Feb · 100.0%Mar · 100.0%

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Jan 2020
Feb 2020
Mar 2020

Cloud Infrastructure - Operational

100% - uptime
Jan 2020 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2020
Feb 2020
Mar 2020

Web Hosting Services - Operational

100% - uptime
Jan 2020 · 99.90%Feb · 99.94%Mar · 100.0%

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Jan 2020
Feb 2020
Mar 2020

Email Services - Operational

100% - uptime
Jan 2020 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2020
Feb 2020
Mar 2020

Domain Services - Operational

100% - uptime
Jan 2020 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2020
Feb 2020
Mar 2020

Website - Operational

100% - uptime
Jan 2020 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2020
Feb 2020
Mar 2020

Client Area - Operational

100% - uptime
Jan 2020 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2020
Feb 2020
Mar 2020

Notice history

Mar 2020

Server Outage - cp17
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Access to all services on cp17 have been restored. The faulty switch has been replaced by our upstream provider and the issue should now be fully resolved. We are currently monitoring the server closely to ensure continued stability of the network. We would like to thank you for your patience. If you experience any issues or require any further assistance, please email us at helpdesk@elitehost.co.za for further assistance.

  • Update
    Update

    The server has become inaccessible again. Our upstream provider has assured us that they are in the process of replacing the faulty switch. We apologise for the continued inconvenience and hope to have the server online and stable again as soon as possible.

  • Update
    Update

    Services are back online at the moment. We are awaiting further feedback from our upstream provider to confirm that this has been rectified. We will keep you updated.

  • Identified
    Identified

    We are currently experiencing an issue with connectivity to cp17. The issue is affecting connectivity to all services hosted on this server. The problem has been identified to be a faulty switch. Our upstream provider is investigating further and working to rectify the issue as soon as possible. We apologise for any inconvenience experienced and are working with our upstream provider to implement a permanent solution.

Server Outage - cp17
  • Resolved
    Resolved

    The issue has been resolved and the server is back online. Please accept our apologies for any inconvenience.

  • Investigating
    Investigating

    We are currently investigating an issue with cp17, affecting connectivity to all services hosted on this server. We hope to get services restored as soon as possible. Apologies for the inconvenience caused.

Server Maintenance - en18, en33, en48, rs40, rs44 and rs45
  • Completed
    19 March, 2020 at 11:14 PM
    Completed
    19 March, 2020 at 11:14 PM

    The maintenance has been completed. Thank you for your patience.

  • In progress
    19 March, 2020 at 11:01 PM
    In progress
    19 March, 2020 at 11:01 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    19 March, 2020 at 1:04 PM
    Planned
    19 March, 2020 at 1:04 PM

    We are performing maintenance on en18, en33, en48, rs40, rs44 and rs45 Customers may be unable to connect to websites and emails on these servers during the maintenance window. The downtime per server will be approximately 5 minutes.

Cloud Infrastructure Maintenance
  • Completed
    20 March, 2020 at 12:06 AM
    Completed
    20 March, 2020 at 12:06 AM

    The maintenance has been completed. Thank you for your patience.

  • In progress
    19 March, 2020 at 9:00 PM
    In progress
    19 March, 2020 at 9:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    19 March, 2020 at 1:12 PM
    Planned
    19 March, 2020 at 1:12 PM

    We are performing emergency software upgrades on our Cloud infrastructure. This will cause a brief service interruption and degraded performance while virtual machines get migrated to another hypervisor. VMs will be rebooted during the maintenance window. This will cause downtime of less than 5 minutes per VM.

Feb 2020

Network Issue - Cape Town
  • Resolved
    Resolved

    The issue has been resolved and network connectivity has been restored. Apologies for the inconvenience caused.

  • Identified
    Identified

    We are currently experiencing a network issue affecting connectivity to our Cape Town location. Our provider is currently investigating the cause of issue. Please accept our apologies for the inconvenience. Updates to follow.

Jan 2020

Network Issue - Samrand
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The issue has been resolved and network connectivity has been restored. Apologies for the inconvenience caused.

  • Update
    Update

    Apologies for the extended downtime. Our provider is currently on site investigating the issue further. Updates to follow.

  • Investigating
    Investigating

    We are currently experiencing a network issue affecting connectivity to our Samrand location. Our provider is currently investigating the cause of issue. Please accept our apologies for the inconvenience. Updates to follow.

rs42 Server Maintenance
  • Completed
    18 January, 2020 at 11:56 PM
    Completed
    18 January, 2020 at 11:56 PM

    The maintenance has been completed. Thank you for your patience.

  • In progress
    18 January, 2020 at 11:00 PM
    In progress
    18 January, 2020 at 11:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    18 January, 2020 at 9:05 PM
    Planned
    18 January, 2020 at 9:05 PM

    We are upgrading the underlying hardware node on which the server is hosted on. The server will be offline for approximately 2 hours during the scheduled window.

rs37 Server Maintenance
  • Completed
    19 January, 2020 at 12:07 AM
    Completed
    19 January, 2020 at 12:07 AM

    The maintenance has been completed. Thank you for your patience.

  • In progress
    18 January, 2020 at 10:01 PM
    In progress
    18 January, 2020 at 10:01 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    18 January, 2020 at 9:04 PM
    Planned
    18 January, 2020 at 9:04 PM

    We are upgrading the underlying hardware node on which the server is hosted on. The server will be offline for approximately 2 hours during the scheduled window.

rs28 Server Maintenance
  • Completed
    18 January, 2020 at 10:15 PM
    Completed
    18 January, 2020 at 10:15 PM

    The maintenance has been completed. Thank you for your patience.

  • In progress
    18 January, 2020 at 9:02 PM
    In progress
    18 January, 2020 at 9:02 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    18 January, 2020 at 9:01 PM
    Planned
    18 January, 2020 at 9:01 PM

    We are upgrading the underlying hardware node on which the server is hosted on. The server will be offline for approximately 2 hours during the scheduled window.

rs20 Server Maintenance
  • Completed
    18 January, 2020 at 12:09 AM
    Completed
    18 January, 2020 at 12:09 AM

    The maintenance has been completed. Thank you for your patience.

  • In progress
    17 January, 2020 at 11:01 PM
    In progress
    17 January, 2020 at 11:01 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    17 January, 2020 at 9:58 PM
    Planned
    17 January, 2020 at 9:58 PM

    We will be undergoing scheduled maintenance during this time.

  • In progress
    17 January, 2020 at 9:01 PM
    In progress
    17 January, 2020 at 9:01 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    17 January, 2020 at 8:57 PM
    Planned
    17 January, 2020 at 8:57 PM

    We are upgrading the underlying hardware node on which the server is hosted on. The server will be offline for approximately 2 hours during the scheduled window.

Jan 2020 to Mar 2020

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