Elitehost - Notice history

Core Network - Operational

100% - uptime
Feb 2017 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2017
Mar 2017
Apr 2017

Cloud Infrastructure - Operational

100% - uptime
Feb 2017 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2017
Mar 2017
Apr 2017

Web Hosting Services - Operational

100% - uptime
Feb 2017 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2017
Mar 2017
Apr 2017

Email Services - Operational

100% - uptime
Feb 2017 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2017
Mar 2017
Apr 2017

Domain Services - Operational

100% - uptime
Feb 2017 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2017
Mar 2017
Apr 2017

Website - Operational

100% - uptime
Feb 2017 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2017
Mar 2017
Apr 2017

Client Area - Operational

100% - uptime
Feb 2017 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2017
Mar 2017
Apr 2017

Notice history

Apr 2017

Network Issues
  • Resolved
    Resolved

    Thank you for patience and understanding during this DDoS attack. The local and international block on RS04 has been removed. Access to the server has been restored. All services should be up and fully operational. We are closely monitoring the network and server closely to ensure stability. Please let us know if you run into any further issues.

  • Identified
    Update

    We would like to thank all our clients for their patience and understanding during this time. Additional information has been sent via the ticket system, please log a ticket if you have not received these updates. We dropped the ball this week. This is not the type of service that we as Elitehost strive to offer. We are working to improve our infrastructure and network so that we may avoid these worst case scenarios from occurring. Further updates will be sent once services have been restored.

  • Identified
    Update

    Our deepest apologies for the inconvenience caused. We are still working to get the IP on rs04-pta.za-dns.com restored. We hope to get it restored shortly and will keep you updated with the progress.

  • Identified
    Update

    The issues with the client area have been resolved. We are unfortunately still struggling to get the IP on rs04-pta.za-dns.com restored. We hope to get services restored shortly, apologies for the inconvenience.

  • Identified
    Update

    Apologies for the prolonged downtime. We are still working to get services restored on: rs04-pta.za-dns.com We hope to have access to the IP restored as soon as possible.

  • Identified
    Update

    International connectivity has been restored, we are now working to get access to rs04-pta.za-dns.com restored. Unfortunately, given the nature of the attack, we don't have an ETA at this stage.

  • Identified
    Update

    Once again our deepest apologies for the disruptions to services. Ongoing DoS traffic continues to affect our network. The shared IP for the server: rs04-pta.za-dns.com is still being blocked locally and internationally. We are also experiencing international connectivity issues affecting our shared and certain VPS servers. We are working with network engineers to alleviate this issue and get all services restored. A full report will be sent out once the network has been stabilised. We thank all our clients for their continued patience and understanding.

  • Identified
    Update

    We are still experiencing a network outage on the server rs04 with the DDOS attack ongoing. We are working closely with our network engineers to restore services. Unfortunately given the nature and volume of the attack, we don't have an ETA at this stage.

  • Identified
    Update

    Thank you for your patience, the network has been mostly stabilised. We are still experiencing a network outage on the server: rs04-pta.za-dns.com We are working to get all services restored as soon as possible and will keep you updated with the progress.

  • Identified
    Identified

    We do apologise for the inconvenience caused. Our network is currently experiencing further DDoS attacks. This is causing degraded network performance. We are working with our network engineers to get services restored. We will keep you updated with the progress.

  • Investigating
    Investigating

    Apologies for the continued inconvenience, we are experiencing degraded network performance, our network engineers are working to get services restored.

Mar 2017

Feb 2017

Feb 2017 to Apr 2017

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