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Cloud Infrastructure - Operational
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Email Services
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Website - Operational
Client Area - Operational
Notice history
View current statusJan 2026
No notices reported this month
Dec 2025
- Resolved · UTC
We are marking this incident as closed due to its age. Please continue to report any suspicious emails to our support team.
- Identified · UTC
We are aware of a new phishing campaign targeting our clients with emails using the subject line: "Auto-Renew Payment Failed – Quick Fix Inside" or other renewal and expiration notices. These fraudulent emails may appear to come from Elitehost and often use subjects about renewals or expirations to trick recipients.
Please do not click on any links in these emails and delete the emails immediately. They are designed to impersonate our brand and gain unauthorised access to sensitive information by directing you to fraudulent websites that request personal or payment details.
To help you identify genuine Elitehost communications, all renewal and Client Area emails now include a banner with our logo and a "View email online" link in the top-right corner. This link will always direct you to our official Client Area: https://my.elitehost.co.za
If you are ever uncertain about the authenticity of an email, you can log in directly to the Client Area to view your services or check the history of emails sent to you: https://my.elitehost.co.za/clientarea.php
Thank you for staying vigilant and helping us maintain a secure online environment.
Nov 2025
- Update · UTC
This incident has been resolved. More details are available in Cloudflare's post-incident report.
- Resolved · UTC
Cloudflare has reported that a fix has been implemented and they believe the incident is now resolved. As per their latest update, they are continuing to monitor for errors to ensure all services are back to normal.
- Identified · UTC
We are aware of an ongoing Cloudflare incident that is affecting access to websites that rely on Cloudflare, including our main website and Client Area.
Cloudflare has confirmed the issue and is actively working on a fix. You can follow the incident on the Cloudflare Status Page.
