Elitehost - Notice history

All systems operational

Core Network - Operational

100% - uptime
Sep 2019 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2019
Oct 2019
Nov 2019

Cloud Infrastructure - Operational

100% - uptime
Sep 2019 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2019
Oct 2019
Nov 2019

Web Hosting Services - Operational

100% - uptime
Sep 2019 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2019
Oct 2019
Nov 2019

Email Services - Operational

100% - uptime
Sep 2019 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2019
Oct 2019
Nov 2019

Domain Services - Operational

100% - uptime
Sep 2019 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2019
Oct 2019
Nov 2019

Website - Operational

100% - uptime
Sep 2019 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2019
Oct 2019
Nov 2019

Client Area - Operational

100% - uptime
Sep 2019 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2019
Oct 2019
Nov 2019

Notice history

Nov 2019

Network Issue - Samrand
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    The issue has been resolved and network connectivity has been restored. Apologies for the inconvenience caused.

  • Update
    Update

    Our provider is currently on site replacing the switch. Updates to follow.

  • Identified
    Identified

    We are currently experiencing a network issue affecting connectivity to our Samrand location. The cause of issue is a switch failure with one of our providers. This will affect a small number of servers. Our provider is on site replacing the equipment. Please accept our apologies for the inconvenience. Updates to follow.

Client Area Maintenance
  • Completed
    03 November, 2019 at 1:48 AM
    Completed
    03 November, 2019 at 1:48 AM

    The maintenance has been completed. Thank you for your patience. Please email helpdesk@elitehost.co.za if you experience any issues.

  • In progress
    02 November, 2019 at 8:18 PM
    In progress
    02 November, 2019 at 8:18 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    02 November, 2019 at 8:17 PM
    Planned
    02 November, 2019 at 8:17 PM

    Our client area will be undergoing maintenance this evening. We apologise for any inconvenience that this may cause. The maintenance window will run until 4am. During the maintenance window the client area login will be disabled. Should you require assistance with your services during this time please feel free to reach out to our support team at helpdesk@elitehost.co.za Please contact us if you have any questions. Thank you for your continued support and patience.

Oct 2019

No notices reported this month

Sep 2019

Degraded Performance
  • Resolved
    Resolved

    Thank you for your patience, services have been restored. We apologise for the inconvenience caused. We experienced an issue on one of our cloud nodes, resulting in the cloud replicating data off the problematic node. This caused increased load on our back end cloud storage resulting in performance degradation and delayed disk responses.

  • Investigating
    Investigating

    We are experiencing degraded performance on our cloud infrastructure. Apologies for the inconvenience caused. We are working to get services restored as soon as possible.

Server outage - cp17
  • Resolved
    Resolved

    The issue has been resolved and the server is back online. Apologies for any inconvenience.

  • Investigating
    Investigating

    All services are currently unresponsive on cp17. We are investigating the issue and hope to have the server back online as soon as possible. Updates to follow.

cp29 Server Maintenance
  • Completed
    15 September, 2019 at 1:52 AM
    Completed
    15 September, 2019 at 1:52 AM

    The scheduled maintenance has been completed.

  • In progress
    15 September, 2019 at 12:00 AM
    In progress
    15 September, 2019 at 12:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    14 September, 2019 at 9:09 PM
    Planned
    14 September, 2019 at 9:09 PM

    We are upgrading the underlying hardware node on which the server is hosted on. The server will be offline for approximately 2 hours during the scheduled window.

rs39 Server Maintenance
  • Completed
    14 September, 2019 at 10:40 PM
    Completed
    14 September, 2019 at 10:40 PM

    The scheduled maintenance has been completed.

  • In progress
    14 September, 2019 at 9:05 PM
    In progress
    14 September, 2019 at 9:05 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    14 September, 2019 at 9:03 PM
    Planned
    14 September, 2019 at 9:03 PM

    We are upgrading the underlying hardware node on which the server is hosted on. The server will be offline for approximately 2 hours during the scheduled window.

Sep 2019 to Nov 2019

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