Elitehost - Notice history

All systems operational

Core Network - Operational

100.0% uptime
Aug 2019 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2019
Sep 2019
Oct 2019

Cloud Infrastructure - Operational

100.0% uptime
Aug 2019 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2019
Sep 2019
Oct 2019

Web Hosting Services - Operational

100.0% uptime
Aug 2019 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2019
Sep 2019
Oct 2019

Email Services - Operational

100.0% uptime
Aug 2019 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2019
Sep 2019
Oct 2019

Domain Services - Operational

100.0% uptime
Aug 2019 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2019
Sep 2019
Oct 2019

Website - Operational

100.0% uptime
Aug 2019 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2019
Sep 2019
Oct 2019

Client Area - Operational

100.0% uptime
Aug 2019 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2019
Sep 2019
Oct 2019

Notice history

View current status

Oct 2019

No notices reported this month

Sep 2019

Degraded Performance
ResolvedDegraded performance52 minutes
  • Resolved
    UTC
    Resolved

    Thank you for your patience, services have been restored. We apologise for the inconvenience caused. We experienced an issue on one of our cloud nodes, resulting in the cloud replicating data off the problematic node. This caused increased load on our back end cloud storage resulting in performance degradation and delayed disk responses.

  • Investigating
    UTC
    Investigating

    We are experiencing degraded performance on our cloud infrastructure. Apologies for the inconvenience caused. We are working to get services restored as soon as possible.

Server outage - cp17
Resolved18 minutes
  • Resolved
    UTC
    Resolved

    The issue has been resolved and the server is back online. Apologies for any inconvenience.

  • Investigating
    UTC
    Investigating

    All services are currently unresponsive on cp17. We are investigating the issue and hope to have the server back online as soon as possible. Updates to follow.

SEP15
cp29 Server Maintenance
CompletedMaintenance1 hour 52 minutes
  • Completed
    15 September, 2019 at 1:52 AMUTC
    Completed
    15 September, 2019 at 1:52 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    15 September, 2019 at 12:00 AMUTC
    In progress
    15 September, 2019 at 12:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    14 September, 2019 at 9:09 PMUTC
    Planned
    14 September, 2019 at 9:09 PMUTC

    We are upgrading the underlying hardware node on which the server is hosted on. The server will be offline for approximately 2 hours during the scheduled window.

SEP14
rs39 Server Maintenance
CompletedMaintenance1 hour 35 minutes
  • Completed
    14 September, 2019 at 10:40 PMUTC
    Completed
    14 September, 2019 at 10:40 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    14 September, 2019 at 9:05 PMUTC
    In progress
    14 September, 2019 at 9:05 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    14 September, 2019 at 9:03 PMUTC
    Planned
    14 September, 2019 at 9:03 PMUTC

    We are upgrading the underlying hardware node on which the server is hosted on. The server will be offline for approximately 2 hours during the scheduled window.

Aug 2019

Network Issue
Resolved3 hours 6 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    The issue has been resolved and network connectivity has been restored. We are monitoring the situation closely. If you are still experiencing issues, please email helpdesk@elitehost.co.za for further assistance.

  • Identified
    UTC
    Identified

    We have identified the issue to be with a faulty device on our network providers side. The providers technicians are currently working to resolve the issue. Apologies for the inconvenience. Updates to follow.

  • Investigating
    UTC
    Investigating

    We are currently experiencing a network issue affecting the following servers: rs27, cp46 and cp49. We are currently investigating and hope to have the issue resolved as soon as possible.

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